Limited research exists relating to nurse-midwives in obstetrical triage and most information is anecdotal. There were three main concerns identified at South Shore Hospital’s Obstetrical Triage Unit: diminished patient satisfaction, inefficient workflow and patient safety concerns. Nurse-midwives improve patient satisfaction in antepartum, intrapartum, and postpartum phases of childbearing care. Advanced Practice Registered Nurses (APRNs) improve workflow in emergency departments. Nurse-midwives trained in limited ultrasound improve patient safety. Diffusion of Innovations Theory by Everett M. Rogers was chosen to guide this capstone project. The overall goal of this capstone project was to improve patient satisfaction with the triage experience by utilizing a dedicated nurse-midwife triage model. The study design was a quality improvement project comparing patient satisfaction with the triage experience before and after implementation of a dedicated nurse-midwife triage model. Qualitative and quantitative data were collected through patient questionnaires which examined the participants triage experience. It was the intent of this author, through this capstone project, to enhance patient satisfaction, improve triage workflow, improve patient safety, increase patient access to nurse-midwifery care, and increase job opportunities for nurse-midwives in the hospital setting.